QUALITY IS OUR COMMITMENT.
The Quality Policy of UNITEC, SL provides that the General Direction, representing the entire organization, is committed to design, develop, implement, and maintain, according to the ISO 9001:2015 and the following scope:
Manufacture and commercialization of metallic components for the automobile and other markets.
The commitment includes compliance with: the requirements of customers and stakeholders, with standards, internal specifications, and legal and regulatory requirements. It also includes trying to prevent, to the greatest extent possible, internal non-conformities and to seek solution to the claims of customers.
The quality policy is the dynamic representation of the continuous improvement of quality.
Applied to the effectiveness of the processes, in following the basis to the establishment, planning, and compliance with the strategic objectives and quality:
-Implement processes of production and control ((services)) applying the ISO 9001 standard.
-Reduce the non-conformities and maintain the continuous improvement of the product ((service)) and processes...
-Meet customer and stakeholder requirements.
-Improve customer satisfaction and the evaluation of the company.
-Comply with standards and applicable legal and technical specifications.
-Ensure the best performance of staff through appropriate human resources policy.
-To promote the improvement of the performance of suppliers.
-Apply risk-based thinking and consider opportunities for the company.
This quality policy is revised following programs review of the direction, to achieve a continuous adaptation, through their conceptions, in combination with the quality objectives, and through the results of audits internal and the certifying entity.